Asterdesign Terms and Conditions
Welcome to Asterdesign! These Terms and Conditions outline the rules and regulations for using our services. By subscribing to and using our services, you agree to these terms in full.
1. Services Provided
Asterdesign offers subscription-based design services, including but not limited to:
- Visual identity (logos, brand guidelines, etc.)
- Marketing and advertising design
- Packaging design
- Printing material
Additional custom services may be offered based on client requests, subject to these terms.
2. Subscription Plans
Aster Design operates on a subscription model. Our subscription options include:
Basic Plan: CHF 2,500/month, with unlimited design requests processed one at a time.
Premium Plan: CHF 3,500/month, with unlimited design requests processed two at a time.
Both subscription plans are billed monthly and will renew automatically unless canceled as outlined below.
3. Billing and Payment
All payments are due in advance of the subscription period and are billed monthly on the same date of subscription renewal.
The billing cycle is based on a 30-day period.
You are responsible for providing accurate payment details.
Any failure in payment may result in suspension of services until the account is settled.
4. Cancellation Policy
You may cancel your subscription at any time. To avoid being billed for the next month, cancellation requests must be submitted at least 7 days prior to the end of the current billing cycle.
Upon cancellation you will continue to have access to the service until the end of the billing period.
No refunds will be issued for partial months.
5. Pausing Your Subscription
If you do not have enough design work for a full month, you may pause your subscription and move the unused days to the next month.
Your remaining time and any unused designs from the previous cycle will resume once the subscription is reactivated.
6. Refunds
Except when required by law, subscription fees are non-refundable.
Certain refund requests for subscriptions may be considered by us on a case-by-case basis and granted at the sole discretion of Asterdesign.
7. Fee Changes
Asterdesign reserves the right to modify subscription fees at any time, at its sole discretion. Any changes to subscription fees will take effect at the end of your current subscription period.
We will provide you with reasonable notice prior to any fee change, allowing you the opportunity to cancel your subscription before the new rates are applied.
Your continued use of our services after the fee change takes effect will be considered acceptance of the new subscription fee.
8. Revisions and Turnaround Time
Asterdesign offers unlimited revisions to ensure client satisfaction. Once a design request is submitted, it will be completed within 48 hours or less.
For larger projects, such as brand guidelines or multi-part designs, we may break down the request into smaller tasks to ensure quality and timely delivery. Each smaller task will also be delivered within 48 hours.
9. Intellectual Property and Copyright
Upon payment and delivery of final designs, you will receive full ownership and rights to the work produced. This includes:
Full copyrights to the design work.
The right to modify, reproduce, and distribute the designs as you see fit.
However, Asterdesign retains the right to use any work for promotional purposes, including showcasing on our website, social media, and portfolio, unless specifically agreed otherwise.
By uploading content to your account you grant us the right and license to use, modify, perform, publicly display, reproduce, and distribute such content on and through the service. You retain any and all of your rights to any content you submit, post or display on or through the service and you are responsible for protecting those rights. You warrant that the content you share with us is yours and you own it, or you have the right to use it.
10. Intellectual Property Rights (IP)
You affirm that any materials, content, or intellectual property you provide to Asterdesign for use in your design requests are owned by you or that you have the necessary rights to use them. Asterdesign will not be held responsible for any copyright infringement arising from materials provided by you.
Asterdesign will not claim ownership of any design concepts or ideas provided by clients. All designs created by Asterdesign are original and unique unless otherwise specified.
11. Limitation of Liability
Asterdesign is not responsible for the content, materials, or licenses provided by clients. You expressly understand and agree that you are solely responsible for the content you provide us and any licensing associated with all activity that occurs under your account, whether conducted by you, Asterdesign, or any third party using your account.
Asterdesign will not be held liable for any loss of income, revenue, or profits resulting from the use of our services, delays, or any issues arising from design requests. We make every effort to ensure timely and high-quality delivery, but we do not guarantee specific outcomes or the financial success of any designs we create for you.
12. Content Backups
While Asterdesign performs regular backups of content, we do not guarantee that there will be no loss or corruption of data. Corrupt or invalid backup points may occur due to various reasons, including but not limited to content that is corrupted before being backed up or changes made during the backup process.
Asterdesign will make reasonable efforts to provide support and troubleshoot any known issues that affect content backups. However, you acknowledge that Aster Design assumes no liability for the integrity of the content or the failure to successfully restore content to a usable state.
You agree to maintain a complete and accurate copy of all content in a separate, independent location outside of our service to safeguard against potential data loss.
13. Modifications to Terms
Asterdesign reserves the right to modify or update these Terms and Conditions at any time. Subscribers will be notified of any significant changes via email or through our website.
14. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Switzerland. Any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts of Switzerland.
15. Contact Us
For any questions or concerns regarding these Terms and Conditions, please contact us at hello@asterdesign.ch
